Terms & Conditions

Master Software-as-a-Service Subscription Terms and Conditions

We’re excited that you’ve selected iReportSource to help make Smart Workplace Safety a Reality.  These Master Software-as-a-Service Subscription Terms and Conditions (the “Terms and Conditions”) govern your use of (i) the hosted storage solution and the mobile application provided by iReportSource for online storage, sharing and processing of files, materials, data, text, audio, video, images, GPS information or other content (collectively, “Content”); (ii) software provided or made available by iReportSource (the “Software”); (iii) the iReportSource managed websites, portal and/ or applications  and, (iv) any written or electronic use or features guides or other documentation provided or made available by iReportSource (collectively, the “Services”).

BY CLICKING “ACCEPT” ONLINE OR BY INSTALLING, ACCESSING OR USING THE SERVICES, YOU AGREE TO THE TERMS OF THIS AGREEMENT. IF YOU ARE ENTERING INTO THIS AGREEMENT ON BEHALF OF A COMPANY OR OTHER LEGAL ENTITY, YOU REPRESENT THAT YOU HAVE THE AUTHORITY TO BIND SUCH ENTITY AND ITS AFFILIATES TO THESE TERMS AND CONDITIONS, IN WHICH CASE THE TERMS “YOU” OR “YOUR” SHALL REFER TO SUCH ENTITY AND ITS AFFILIATES. IF YOU DO NOT HAVE SUCH AUTHORITY, OR IF YOU DO NOT AGREE WITH THESE TERMS AND CONDITIONS, YOU MUST NOT ACCEPT THIS AGREEMENT AND MAY NOT USE THE SERVICES.

  1. Identifiable Health Information May Not be Uploaded to the Services.

IREPORTSOURCE INC. IS NOT YOUR BUSINESS ASSOCIATE, AND YOU EXPRESSLY AGREE THAT NEITHER YOU NOR YOUR USERS WILL UPLOAD, SHARE, EXCHANGE, TRANSACT OR SEND ANY INDIVIDUALLY IDENTIFIABLE HEALTH INFORMATION THROUGH THE SERVICES.

IT IS YOUR RESPONSIBILITY TO ENSURE COMPLIANCE WITH REPORTING CLAIMS AND ALL FEDERAL AND STATE LAWS AND REGULATIONS RELATED TO PROTECTING THE PRIVACY AND SECURITY OF ALL INDIVIDUALLY IDENTIFIABLE HEALTH INFORMATION, INCLUDING THE HEALTH INFORMATION PORTABILITY AND ACCOUNTABILITY ACT OF 1996 (“HIPAA”).

  1. Basic Terms

You are responsible for your use of the Services and for any consequences thereof.  You may use the Services only if you can form a binding contract with iReportSource and are not a person barred from receiving services under the laws of the United States or other applicable jurisdiction.  You may use the Services only in compliance with these Terms and all applicable local, state, national, and international laws, rules and regulations.

You are responsible for safeguarding the password or credentials that you use to access the Services and for any activities or actions under your account. We encourage you to use “strong” passwords (passwords that use a combination of upper and lower case letters, numbers and symbols) with your account and with other accounts that you may connect to your account.  iReportSource cannot and will not be liable for any loss or damage arising from your failure to comply with the above requirements.

  1. Privacy

Any information that you provide to us is subject to our Privacy Policy, which governs our collection and use of your information. You understand that through your use of the Services you consent to the collection and use (as set forth in the Privacy Policy) of this information, including the transfer of this information to the United States and/or other countries for storage, processing and use by iReportSource.

As part of providing you the Services, we may need to provide you with certain communications, such as service announcements and administrative messages. These communications are considered part of the Services and your iReportSource account, which you may not be able to opt-out from receiving.

You are responsible for communicating our data privacy and protection policies to your Users. 

  1. iReportSource’s Obligations

4.1 Your License to Use the Services.  In accordance with your payment obligations based on your subscription status, iReportSource grants you a personal, worldwide, non-assignable and non-exclusive license to use the software that is provided to you by iReportSource as part of the Services. This license is for the sole purpose of enabling you to use and enjoy the benefit of the Services, in the manner permitted by these Terms.

4.2 Your Access to the Services.  By subscribing to use the Services, iReportSource will:

(a) grant you access to the Purchased Services pursuant to the terms of this Agreement and the applicable Service Agreements;

(b) provide standard support for the Purchased Services; and

(c) use commercially reasonable efforts to make the online Purchased Services available 24 hours a day, 7 days a week, except for: (i) planned downtime of which we will schedule to the extent practicable during the weekend hours between 6:00 p.m. Friday and 6:00 a.m. Monday Eastern time), (ii) emergency updates required to ensure operability of the application, and (iii) any unavailability caused by circumstances beyond our reasonable control, including, for example, an act of God, act of government, flood, fire, earthquake, civil unrest, act of terror, strike or other labor problem or other delay, Non-iReportSource Application, or denial of service attack.

Notwithstanding the foregoing, in the event iReportSource is unable to provide you with access to your Purchased Services for a period of greater than 24 consecutive hours, iReportSource will refund you a prorated portion of your subscription fee.  iReportSource does not guarantee that the Services will be available to you at any given time and will not be liable for any damages caused by your inability to access the Services.

 We reserve the right to make necessary unscheduled deployments of changes, updates or enhancements to the Service at any time. We may add or remove functionalities or features, and we may suspend or stop a Service altogether.

Your access to the Services is conditioned on iReportSource receiving your payment.

4.3 Suspension of Services.  We reserve the right, to temporarily suspend or terminate Your access to the Service at any time in our sole discretion, with or without cause, and with or without notice, without incurring liability of any kind. For example, We may suspend or terminate your access to or use of the Service for: (a) the actual or suspected violation of these Terms; (b) the use of the Services in a manner that may cause iReportSource to have legal liability or disrupt others’ use of the Services; (c) the suspicion or detection of any malicious code, virus or other harmful code by you or in your account; (d) scheduled downtime and recurring downtime; or (e) unplanned technical problems and outages. If, in iReportSource’s determination, the suspension might be indefinite and/or iReportSource has elected to terminate your access to the Service, iReportSource will use commercially reasonable efforts to notify you through the Service. You acknowledge that if your access to the Service is suspended or terminated, you may no longer have access to the Content that is stored with the Service.

4.4 Usage Limits. Services are not currently restricted based on Usage Limits and the quantities specified in a Service Agreement refers to Users that may access the Services on that account.  User passwords may not be shared or used by more than one individual.  In the event that a current User will no longer access the Services, that User identification may be removed to allow a new individual to access the Services under the same account.

4.5 Term of Purchased Subscriptions. The term of each subscription shall be as specified in the applicable Order Form. Except as otherwise specified in an Order Form, subscriptions will automatically renew for additional periods equal to the expiring subscription term starting on the date You first Subscribe for the Services, unless the pricing in the prior term was designated in the relevant Service Agreement as promotional or one-time, in which case the new price for Services will be at our then current standard rates. 

  1. iReportSource’s Rights

All right, title, and interest in and to the Services and will remain the exclusive property of iReportSource and its licensors. The Services are protected by copyright, trademark, and other laws of both the United States and foreign countries. iReportSource reserves all rights not expressly granted in these Terms. You acknowledge and agree that any feedback, comments, or suggestions you may provide regarding iReportSource, or the Services is entirely voluntary and we will be free to use such feedback, comments or suggestions as we see fit and without any obligation to you.

  1. Your Representations and Warranties.

(a) You understand, acknowledge and agree that we are not and will not be considered a “Business Associate” as that term is defined the Health Insurance Portability and Accountability Act of 1996 (“HIPAA”).

(b) You agree that you will not provide us with any protected health information (as defined by applicable federal and state law or (c) regulations) and will promptly alert us in the event of an incidental disclosure of protected health information to us.

(c) You represent, warrant, and agree that you have evaluated the Content and bear all risks associated with the use of any of the Content, including any reliance on the accuracy, completeness, or usefulness of the Content by you and your Users. You also represent, warrant, and agree that as of the date of your Service Agreement the Content accurately reflects the best practices promoted by you and your employees on the subject matter covered.

(d) You represent and warrant that: (a) you have all the rights in the Content necessary for you to use the Service and to grant the rights in this Agreement; (b) the collection, storage, use or transmission of the Content doesn’t violate any law or these Terms, and (c) nothing you upload or post shall contain Individually Identifiable Health Information.

(e) You agree that you are responsible for all activity on your account and are charged with providing your Users a copy of this Agreement and monitoring your Users use of the Services to ensure compliance with these Terms.  You will notify your Users that: (i) they are responsible for the Content they upload or post, and that they may not upload any content that will infringe upon the rights of any third party; (ii) by using the Service, they warrant that nothing they upload or post shall contain Individually Identifiable Health Information and that they have the ability to grant the right to share such Content without any obligation to pay any royalties to any copyright owner, (iii) they are responsible for the payment of any royalty and any associated damages, fees, fines or penalties. In the event, we find out they have shared Content in violation of the intellectual property rights, privacy rights or other right of any person or entity, we are required to act in accordance with the law.

  1. User Content 

Except for material that we license to you, we don’t claim ownership of any Content that is collected, transmitted, stored, or processed in your account(s). We also don’t control, verify, or endorse the Content that you collect and store.

You grant us and our Affiliates a worldwide, limited- term license to host, copy, transmit and display your Data and any Non-iReportSource Applications created by or for you and your Users. You also grant us the right to use your Data to improve the Service, aggregate such data, and use such aggregated data to inform our business operations and to sub-license and/or publish such aggregated data to third parties.

You also grant us a worldwide, perpetual, irrevocable, royalty-free license to use to use your Data on
an aggregated, non-identifiable basis to provide data driven analytics and information to third parties and to use such data and data driven analytics for our sales and marketing purposes. You also grant us a worldwide, perpetual, irrevocable, royalty-free license to use your logo and company name on our sales and marketing materials and to post your logo on our website.

You will: (a) be solely responsible for the nature, quality and accuracy of the Content; (b) promptly handle and resolve any notices and claims relating to the Content, including any notices sent to you by any person claiming that any Content violates any person’s rights, such as take- down notices pursuant to the Digital Millennium Copyright Act and any other notices; and (c) maintain appropriate security, protection and backup copies of the Content, which may include, your use of additional encryption technology to protect the Content from unauthorized access. We will have no liability of any kind as a result, of the deletion of, correction of, destruction of, damage to, loss of or failure to store or encrypt any Content.

You must immediately notify us in writing of any unauthorized use of (a) Content (b) your Account or (c) the Service that comes to your attention. In the event of any such unauthorized use by any third party that obtained access through you, You will take all steps necessary to terminate such unauthorized use. You will provide us with such cooperation and assistance related to any such unauthorized use as we may reasonably request.

  1. Restrictions on Use Of The Services

You may not access the Services if you a direct competitor, except with our prior written consent, which we may withhold, condition, or deny in our sole and absolute discretion. In addition, you may not access the Services for purposes of monitoring their availability, performance or functionality, or for any other benchmarking or competitive purposes.

We reserve the right to access, read, preserve, and disclose any information as we reasonably believe is necessary to (i) satisfy any applicable law, regulation, legal process or governmental request, (ii) enforce the Terms, including investigation of potential violations hereof, (iii) detect, prevent, or otherwise address fraud, security or technical issues, (iv) respond to user support requests, or (v) protect the rights, property or safety of IReportSource, its users and the public. iReportSource does not disclose personally identifying information to third parties except in accordance with our Privacy Policy.

You may not do any of the following while accessing or using the Services: (i) access, tamper with, or use non-public areas of the Services, iReportSource’s computer systems, or the technical delivery systems of iReportSource providers; (ii) probe, scan, or test the vulnerability of any system or network or breach or circumvent any security or authentication measures; (iii) access or search or attempt to access or search the Services by any means (automated or otherwise) other than through our currently available, published interfaces that are provided by iReportSource (and only pursuant to those terms and conditions), unless you have been specifically allowed to do so in a separate agreement with iReportSource (NOTE: scraping the Services without the prior consent of iReportSource is expressly prohibited); (iv) forge any TCP/IP packet header or any part of the header information in any email or posting, or in any way use the Services to send altered, deceptive or false source-identifying information; or (v) interfere with, or disrupt, (or attempt to do so), the access of any user, host or network, including, without limitation, sending a virus, overloading, flooding, spamming, mail-bombing the Services, or by scripting the creation of Content in such a manner as to interfere with or create an undue burden on the Services.

  1. Payment Terms.

9.1 Fees. The fees applicable for the Service (“Fees”) are available on the Site and/or in iReportSource’s then-current published pricelist (electronically or otherwise), or may be provided as quoted service via email or agreement. The price stated for the Service excludes all taxes and charges, unless stated otherwise. You’re responsible for any taxes and for all other charges (for example, data charges and currency exchange settlements). You will pay the Fees in the currency iReportSource quoted for your account.

9.2 Invoicing and Payment. If you are an administrator for an account and you are confirming payment for iReportSource Services you must be authorized to use the payment method that you enter when you create a billing account. You authorize us to charge you for the Service using your payment method and for any paid feature of the Service that you choose to sign up for or use while these Terms are in force including aggregating subscriptions for all Subscribers within an account.

We may bill: (a) in advance; (b) at the time of purchase; (c) shortly after purchase; (d) on a recurring basis for subscription Services (e) and for usage based services. Also, we may charge you up to the amount you’ve approved, and we’ll notify you in advance of the difference for recurring subscription Services. We may bill you simultaneously for more than one of your prior billing periods. We may automatically renew your Service and charge you for any renewal term unless you terminate the service in advance.

You must keep all information in your billing account current. You can access and modify your billing account information using the Manage Account Page. You may change your payment method at any time. If you tell us to stop using your payment method and we no longer receive payment from you for the paid Service, we may cancel the Service. Your notice to us will not affect charges we submit to your billing account before We reasonably could act on your request.

We’ll notify you in advance, either through the Service or to the email address you have most recently provided to us, if We change the price of the Service. If there’s a specific length and price for your Service offer, that price will remain in force for that time. After the offer period ends, Your use of the Service will be charged at the new price. If your Service is on a period basis (for example, monthly) with no specific length, we’ll notify you of any price change at least 30 days in advance. If you don’t agree to these changes, you must cancel and stop using the Service via email at: http://support@ireportsource.com no later than fourteen (14) days prior to the conclusion of your current payment term, whether monthly, yearly, or otherwise. If you cancel, your Service ends at the end of your current Service period or, if we bill your account on a period basis, at the end of the period in which you cancelled. If you fail to cancel as required, We will automatically renew the Service for the same term and will charge your payment information on file with us commencing on the first day of the renewal term.

  1. NON-IREPORTSOURCE PROVIDERS

10.1 Acquisition of Non-iReportSource Products and Services. We may make available third-party products or services, including, for example, Non-iReportSource Applications and consulting services. Any acquisition by you of such Non-iReportSource products or services, and any exchange of data between you and any Non-iReportSource provider, is solely between you and the applicable Non-iReportSource provider. We do not warrant or support Non-iReportSource Applications or other Non-iReportSource Products or services.

10.2 Non-iReportSource Applications and Your Data. If you install or enable a Non-iReportSource Application for use with the Service, you grant us permission to allow the provider of that Non-iReportSource Application to access your Data and the data or your Users as required for the inter-operation of that Non-iReportSource Application with the Service. We are not responsible for any disclosure, modification or deletion of your Data resulting from access by a Non-iReportSource Application. Except as expressly provided for in this Agreement, you alone are responsible to ensure compliance with all applicable data privacy and data security laws and regulations pertaining to such data exchanges.

10.3 Integration with Non-iReportSource Applications. The Services may contain features designed to inter-operate with Non- iReportSource Applications. To use such features, you may be required to obtain access to Non-iReportSource Applications from their providers, and may be required to grant us access to your account(s) on the Non-iReportSource Applications. If the provider of a Non-iReportSource Application ceases to make the Non-iReportSource Application available for inter-operation with the corresponding Service features on reasonable terms, We may cease providing those Service features without entitling you to any refund, credit, or other compensation.

  1. Ending these Terms

11.1 Termination of Agreement.  The Terms will continue to apply until terminated by either you or IReportSource as follows.

You may end your legal agreement with iReportSource at any time for any reason by deactivating your accounts and discontinuing your use of the Services. In order to deactivate your account, please contact us support@ireportsource.com.

We may suspend or terminate your accounts or cease providing you with all or part of the Services at any time for any reason, including, but not limited to, if we reasonably believe: (i) you have violated these Terms, (ii) you create risk or possible legal exposure for us; or (iii) our provision of the Services to you is no longer commercially viable. We will make reasonable efforts to notify you by the email address associated with your account or through the Services the next time you attempt to access your account.

In all such cases, the Terms shall terminate, including, without limitation, your license to use the Services, except those Sections you would expect to survive termination.

11.2 Subscription Cancellation. You may cancel your account by notifying us prior the beginning of the new subscription period. In the event that iReportSource is unable to charge an account using chosen payment method in accordance with this Agreement, we may terminate this Agreement and access to the Services immediately, without notice.  Fees for the Services are not eligible for any proration of unused subscriptions or refunds, even if access to the Services is cancelled or terminated.

11.3 Your Data Portability and Deletion.  You may request within 12 months after the effective date of subscription cancellation to export or download your Data at our then current rates for data export and storage. After that 12-month period, we will have no obligation to maintain or provide your Data, and may thereafter delete or destroy all copies of your Data in our systems or otherwise in our possession or control, unless legally prohibited.

  1. Disclaimers, Limitations Of Liability and Indemnity

 

  1. The Services are Available “AS-IS”

Your access to and use of the Services or any information you access or view on or through the Services is at your own risk. You understand and agree that the Services and any information thereon is provided to you on an “AS IS” and “AS AVAILABLE” basis. Without limiting the foregoing, IREPORTSOURCE ENTITIES DISCLAIM ALL WARRANTIES AND CONDITIONS, WHETHER EXPRESS OR IMPLIED, OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT.

iReportSource Entities make no warranty and disclaim all responsibility and liability for: (i) the completeness, accuracy, availability, timeliness, security or reliability of the Services or any information you access or view on or through the Services; (ii) any harm to your computer system, loss of data, or other harm that results from your access to or use of the Services, or any Content; (iii) the deletion of, or the failure to store or to transmit, any Content and other communications maintained by the Services; (iv) whether the Services will meet your requirements or be available on an uninterrupted, secure, or error-free basis. No advice or information, whether oral or written, obtained from iReportSource Entities or through the Services, will create any warranty not expressly made herein.

  1. Links

The Services may contain links to third-party websites or resources. You acknowledge and agree that we are not responsible or liable for: (i) the availability or accuracy of such websites or resources; or (ii) the content, products, or services on or available from such websites or resources. Links to such websites or resources do not imply any endorsement by iReportSource Entities of such websites or resources or the content, products, or services available from such websites or resources. You acknowledge sole responsibility for and assume all risk arising from your use of any such websites or resources.

  1. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE IREPORTSOURCE ENTITIES SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS OR REVENUES, WHETHER INCURRED DIRECTLY OR INDIRECTLY, OR ANY LOSS OF DATA, USE, GOOD-WILL, OR OTHER INTANGIBLE LOSSES, RESULTING FROM (i) YOUR ACCESS TO OR USE OF OR INABILITY TO ACCESS OR USE THE SERVICES; (ii) ANY CONDUCT OR CONTENT OF ANY THIRD PARTY ON THE SERVICES, INCLUDING WITHOUT LIMITATION, ANY DEFAMATORY, OFFENSIVE OR ILLEGAL CONDUCT OF OTHER USERS OR THIRD PARTIES; (iii) ANY CONTENT, ADVICE OR INFORMATION OBTAINED FROM THE SERVICES; OR (iv) UNAUTHORIZED ACCESS, USE OR ALTERATION OF YOUR TRANSMISSIONS OR CONTENT.

IN NO EVENT SHALL THE AGGREGATE LIABILITY OF THE IREPORTSOURCE ENTITIES EXCEED THE GREATER OF ONE HUNDRED U.S. DOLLARS (U.S. $100.00) OR THE AMOUNT YOU PAID IREPORTSOURCE, IF ANY, IN THE PAST SIX MONTHS FOR THE SERVICES GIVING RISE TO THE CLAIM.

THE LIMITATIONS OF THIS SUBSECTION SHALL APPLY TO ANY THEORY OF LIABILITY, WHETHER BASED ON WARRANTY, CONTRACT, STATUTE, TORT (INCLUDING NEGLIGENCE) OR OTHERWISE, AND WHETHER OR NOT THE IREPORTSOURCE ENTITIES HAVE BEEN INFORMED OF THE POSSIBILITY OF ANY SUCH DAMAGE, AND EVEN IF A REMEDY SET FORTH HEREIN IS FOUND TO HAVE FAILED OF ITS ESSENTIAL PURPOSE.

  1. Indemnification

To the extent not prohibited by law, you expressly agree to indemnify and hold harmless the IReportSource Entities from and against any and all liabilities, expenses, damages and costs, including, but not limited to, reasonable attorneys’ fees and costs, related to all third party claims, charges and investigations related to: (1) your failure to comply with the Terms of this Agreement; (2) any individually identifiable health information that you upload, transmit, share or exchange via the Services and (3) any activity in which you engage on or through the Services.

  1. Beta or Trial Versions 

13.1 Trial Version. If you registered for a trial use of the Services, you will have access to the Services for the specified period of the trial (“Trial Period”) unless you terminate before the trial period ends. You must decide to purchase a subscription to the Services within the Trial Period in order to retain access to any Content or data provided or created during the Trial Period. If you terminate before the Trial Period ends or do not purchase a subscription to the Services by the end of the Trial Period, you will not be able to access or retrieve any of the data or Content you added to or created with the Services during the trial.

13.2 Beta Services. From time to time, We may invite you to try Beta Services at no charge. You may accept or decline any such trial in your sole discretion. Beta Services will be clearly designated as beta, pilot, limited release, developer preview, non-production, evaluation or by a description of a similar nature. Beta Services are for evaluation purposes and not for production use, are not considered “Services” under this Agreement, are not supported, and may be subject to additional terms. Unless otherwise stated, any Beta Services trial period will expire upon the earlier of three months from the trial start date or the date that a version of the Beta Services becomes generally available. We may discontinue Beta Services at any time in Our sole discretion and may never make them generally available. We will have no liability for any harm or damage arising out of or in connection with a Beta Service.

  1. GENERAL TERMS. Waiver and Severability

The failure of iReportSource to enforce any right or provision of these Terms will not be deemed a waiver of such right or provision. In the event that any provision of these Terms is held to be invalid or unenforceable, then that provision will be limited or eliminated to the minimum extent necessary, and the remaining provisions of these Terms will remain in full force and effect.

  1. Controlling Law and Jurisdiction

These Terms and any action related thereto will be governed by the laws of the State of Ohio without regard to or application of its conflict of law provisions or your state or country of residence. All claims, legal proceedings or litigation arising in connection with the Services will be brought solely in the federal or state courts located in Hamilton County, Ohio, United States, and you consent to the jurisdiction of and venue in such courts and waive any objection as to inconvenient forum.

  1. Entire Agreement

The Software-as-a-Service Agreement, these Terms and our Privacy Policy are the entire and exclusive agreement between iReportSource and you regarding the Services (excluding any services for which you have a separate agreement with iReportSource that is explicitly in addition or in place of these Terms), and these Terms supersede and replace any prior agreements between iReportSource and you regarding the Services.

We may revise these Terms from time to time, the most current version will always be at www.ireportsource.com. If the revision, in our sole discretion, is material we will notify you via email to the email associated with your account or through the Services. If you do not wish to be bound by any such revisions to the Terms, you must end these Terms with us as set forth above. By continuing to access or use the Services after those revisions become effective, you agree to be bound by the revised Terms.

If you have any questions about these Terms, please contact us.

Effective: December 27, 2017.

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