The world’s largest producer of pork rinds, Rudolph Foods has been producing the best-tasting pork rinds for more than six decades. They have a deep commitment to quality and taste, and they also have that same commitment to worker safety.
Our experience with the Customer Support team has been stellar. Often times launching a new program or system can be a daunting task. Jeanette has been there to walk us through the implementation and in some cases modifications to the program to best fit our needs. Wonderful support from everyone at iReportSource
“Lextran and iReportSource started the development of an EHS Pilot for Transit in the summer of 2019. The support of their product development and customer experience teams continues to exceed our expectations.
We started our journey with iReport at the end of 2019. We could of very easily been overwhelmed with all the things that we had to do to get everything up and running. It could have been super scary, but we had the iReportSource Success Team to help us every step of the way. I mean, every step. If I had a question it was literally a quick call or text chat and I was back on track. The Success Team really was key to our adaptation to a “new way of viewing” safety reports. Jeanette and the entire team we dealt with never made us feel crazy or insane. They have the superpower of Can Do and so glad we made the change. Even today, if I hit a stall on something, quick chat and poof fear dissolved. Thank you all!
Mohawk is a fourth-generation, family-owned manufacturing firm that serves the creative needs of designers, brand-owners, and printers in more than 60 countries.
Read how iReportSource can help your company during an OSHA Inspection. “iReportSource speeds up the communication, as the information regarding the event is already in place—complete and concise. That allows us to quickly communicate, and provide any information required without having to pull paper files, assemble all the notes and statements, and then create a separate narrative version,” says Michail Autry, Manager, Environment, Health, and Safety at Mohawk
“Tech in safety has been a challenge. Not just for us, but for many industry partners,” says Michial Autry, Manager, Environment, Health, and Safety at Mohawk. Keep reading to see how his perspective shifted after using iReportSource, and how technology can, and ought to be, leveraged in a manufacturing facility.
It has been a real pleasure working with iReportSource. They have worked tirelessly to meet our needs while providing quality service and quick responses. We look forward to our continued partnership in the future!
From the first minute, you are handed to the Customer Success Team, Jeanette walks with you from planning your platform, implementation to roll-out. They make setup and training of your teams super easy and user friendly. Three months in and the customer service chat feature is a lifesaver not only for me but for my collaborators and supervisors. The response time is crazy fast! They own your problems and help with solutions!
I just wanted to take a moment to say thank you and to let you know how much we as a company appreciated the dedicated training offered by Jeanette. She really knows her stuff! I felt that no matter what we were throwing at her, she either 1. Had an answer or 2. Made detailed notes to provide follow up to our team. Thanks again! Customer Success seems to be a very high priority for your business, and I hope that having that attitude helps drive you into a leading role in the Industry. I have high hopes it will!
Located in the heart of the Midwest, Stock Manufacturing & Design offers technologically advanced manufacturing services, with specializations across contract manufacturing, machining, paint, value-added engineering, product management, supply chain management, and product assembly.
Stock Manufacturing has been collaborating with the Customer Success Team at iReportSource since February, 2020. In our search for an App to consolidate our safety functions, enhance trainings and generally streamline our process, we selected iReportSource. There were other companies we spoke to that offered similar formats but unanimously, our Leadership Team chose iReportSource. The Team all felt this company is hungry and willing to grow with us instead of just a cookie cutter approach. I have been working directly with Jeanette Wilson (and team) of their Customer Success Team since day one. The vision, integrity and patience she brings to the table for our needs has been a blessing. Jeanette’s enthusiasm in taking our ideas to the development team and executing new roll outs to meet the specific, sometimes demanding needs of our company are fantastic.
The enthusiasm and cooperative effort of the iReportSource team has been refreshing and unmatched. We definitely look iReportSource to be a game-changer in our company’s commitment to employee safety.
iReportSource has always been there – above and beyond – in every aspect of the process. Whenever there was an issue, the staff at iReportSource was there for me. Answered every question quickly and effectively- even the stupid ones. They work diligently at building a relationship with their customers. I am very satisfied with everything iReportSource offers.